FAQ

Do you offer refunds?

 We’ll be happy to refund you in the event of faulty or damaged goods.    Please check out our full returns policy here

 

When will my order arrive? 

For Australian customers, please allow 2 to 4 business days for postage and handling. If you are in a rural area please allow up to 6 business days.

International customers please allow up to 10 business days.

If you're eager to receive our stock on the double, we offer express postage in Australia for $2.00. Express handling and shipping timings range from 1 to 3 business days. Please opt for this at checkout.

In the event of missing goods, we’d love to sort you out. Please drop us a line.

 

Do you collect private information?

We collect the usual bits and bobs to fulfil your order hot off the presses. You can find our Privacy Policy here.

 

Do you have stockists?

We currently are selling our cards exclusively online but hope to be in a store near you soon! For stockist inquiries we’d love to hear form you.

I’m an influencer, can I have some free stuff?

We’d love to discuss free stuff with you! Please drop us a line.

 

For all inquiries please contact us at hello@pixeluniverseshop.com